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Private Integrations ​

Tailored for individual practices or organizations wanting to create custom integrations for their own use. This option enables seamless connectivity between ezyVet and internal systems, optimizing workflows specific to your practice’s needs.

How to apply ​

ezyVet customers can fill out the application form on our website!

INFO

Vendors that are not ezyVet customers should apply to become a commercial partner.

What happens next? ​

Our Partnerships team will assess your application and should your idea fit IDEXX's integration guidelines we'll reach out with an agreement to complete.

Due to a high volume of private integration requests it could take several weeks to hear back from our team.

Guidelines ​

  • The request comes from an ezyVet customer for API access to their own data.
  • The integration is to be used by the customer requesting it.
  • The API access will not be abused (i.e send the credentials to a third party company)
  • The integration will not incorporate SMS functionality unless run through the ezyVet framework
  • The integration will not incorporate payment functionality unless run through the ezyVet framework

What if I have more than one database/hospital? ​

The same API partner record can be used across databases/hospitals so long as they are owned by the same ezyVet customer/group. An integration will need to be set up on each site.

What if I have more than one use-case? ​

A customer can have as many private integrations as they’d like. A new private integration agreement will be needed per integration/use-case (i.e. data reporting, booking system) and will incur the setup fee per integration.

How do I configure my private integration? ​

Once your integration has been created, it will be made available to site admins to configure in all of your organization’s ezyVet sites. You no longer need to contact ezyVet support to have this completed.

  1. Log into your ezyVet site

  2. Navigate to the Admin tab private-example-1

  3. Click Integration on the left-hand drop down menu private-example-2

  4. Search for API Partner private-example-3

  5. In the dropdown, select your private integration (it will appear at the top of the list) and Save private-example-4

  6. Enable all of the scopes and Save private-example-5

  7. Download the credentials for API access to your ezyVet site private-example-6

If you have any trouble or can’t find your private integration, reach out to apisupport-ezyvet@idexx.com.